Yelena Kreper

People Operations & Organizational Development Consultant @Marks Jch Of Bensonhurst

Brooklyn, NY, US

Rehired to lead the transition and onboarding of the incoming Director of HR & Administration; created detailed documentation, policy alignment tools, and operating procedures to ensure continuity after a leadership change.• Developed and delivered comprehensive training across HR, administrative, and operational systems —drawing on institutional knowledge from my prior tenure in the role.• Currently Partner with executive leadership to audit and optimize internal systems across HR, Development, and Marketing—streamlining workflows, improving cross-functional communication, and strengthening organizational infrastructure.• Design, build, and refine core platforms including GoFMX (facilities and operations management) and organization-wide CRM systems—leading efforts on the fundraising module, executive dashboard, and cross-departmental data strategy.• Collaborate with developers and leadership to QA test, automate, and refine workflows—ensuring systems functioned seamlessly, data remained clean, and real-time visibility was enhanced through integrated reporting tools.• Create and implement scalable SOPs, communication protocols, and knowledge management systems to promote consistency, transparency, and cultural alignment.• Act as a cross-functional partner and systems strategist—translating organizational needs into human-centered workflows, tools, and structures that support clarity, trust, and thriving teams.Impact: Reduced manual administrative work by 50%, increased data accuracy across departments, and empowered leadership with actionable insights through automation, QA testing, and dashboard analytics.

Tony Robbins, Unleash the Power Within Program

Personal and Professional Growth Training

Kingsborough Community College

Bachelor of Business Administration - BBA, Business Administration and Management, General

Landmark

Life Skills, Communication, Performance, Leadership Training, Personal and Professional Development

The VITA™ Institute

Certified VITA™ Coach, Communication, General