Daisy Huang

About Daisy Huang

With over nine years of experience, I specialize in strategic planning, program…

Experience

1. Senior Business Consultant

   Consumer Financial Protection Bureau

   May 2016 — Present · Washington, DC, US

   Designed and implemented a leadership review system to manage actions requiring senior leader input and approval, eliminating the need for back-and-forth email and reducing processing time by 50%.Designed and institutionalized a streamlined, repeatable process for enterprise restructuring; authored SOPs and workplans to guide process, change communications, and stakeholder engagement during these sensitive transitions; these tools have successfully guided 9 major reorganizations.Led Quality Assurance (QA) system enhancements and documentation as project manager and technical writer; then secured 2 additional Quality Team headcount through strategic restructuring proposal to ensure newly established operational efficiency.Executed enterprise-wide rollout of Personal Identity Verification (PIV) cards and Multi-Factor Authentication (MFA), overseeing key workstreams, stakeholder coordination, and communications to support a Director-level cybersecurity priority; oversaw the issuance new PIV-MFA credentials to >1700 staff.Led agency’s first Business Impact Analysis to assess risks to mission essential functions, aligned deliverables with Office of Inspector General (OIG) requirements, and closed related audit findings from subsequent years.Founded and promoted Project Management for Everyone (PME) Group to build a culture of utilizing project management practices, recruited 154 members, annually hosting 4 project management-focused events.Led onboarding improvement initiative by engaging stakeholders, identifying process inefficiencies, and driving centralization efforts–earning COO approval for implementation and cutting processing time by 75%.Directed strategic overhaul of 435 vital Intranet pages by defining scope, timeline, and deliverables; implemented changes resulting in improved employee trust in HR guidance and policy accuracy.

Education

• Washington University in St. Louis

  Bachelor of Science in Business Administration; Bachelor of Science in Arts, Majors in Finance, Marketing, and Psychology

  2006 — 2010

• Carnegie Mellon University - Heinz College of Information Systems and Public Policy

  Master's degree, Public Policy and Management

  2015 — 2017

Skills

• Data Analysis
• Market Research
• Editing
• Online Advertising
• Marketing
• Public Speaking
• Marketing Strategy
• Photoshop
• Local SEO
• Creative Writing
• Keyword Research
• Social Media Marketing
• Start-Ups
• Microsoft Excel
• Powerpoint
• Teaching
• Wordpress
• Research
• Microsoft Word
• Social Media