Yazmin Fajardo

Operations Support Coordinator at Cisco Meraki

Role
Operations Support Coordinator at Cisco Meraki
Location
Chicago, IL, US
LinkedIn followers
500 followers

About Yazmin Fajardo

Operations and business analytics professional with a passion for technology, innovation,…

Experience

  1. Operations Support Coordinator

    Cisco Meraki

    Aug 2022 — Present · Chicago, IL, US

    Create and process return transactions via Salesforce. • Communicate with sales representatives, vendors, and stakeholders regarding return logistics, credit processing, and exception cases. • Work with support tech, product managers, sales executives, and admins to simplify and optimize the return process.• Run daily queried reports and update records via Microsoft GP and Excel as needed. • Manage the end-to-end process of customer returns, including initiating return requests, issuing return authorizations, and coordinating logistics for product returns.• Proactively identifying areas for improvement in the returns process, suggesting and implementing solutions to streamline operations and enhance customer experience.

Education

  • University of Illinois at Chicago

    Bachelor of Arts (B.A.)

Skills

  • Custom Interiors
  • Furniture
  • Banking
  • Concept Design
  • Event Planning
  • Photoshop
  • 3d Modeling
  • Adobe Acrobat
  • Design
  • Microsoft Excel
  • Powerpoint
  • Microsoft Office
  • Sales
  • Dreamweaver
  • Illustrator
  • Adobe Illustrator
  • Indesign
  • Digital Photography
  • Research
  • User Interface Design
  • Creative Problem Solving
  • Adobe Photoshop
  • Design Thinking
  • Product Marketing
  • Custom Furniture
  • User Experience Design
  • Wireframing
  • Sketching
  • Industrial Design
  • Outlook
  • Administrative Assistants
  • Events Coordination
  • User Experience
  • Adobe Creative Suite
  • Model Making
  • Customer Service
  • Rendering
  • Team-Oriented
  • Kitchen & Bath Design
  • Creativity

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Yazmin Fajardo — Operations Support Coordinator at Cisco Meraki in Chicago, IL, US | Unifers