Yatindra Yatin Singh
Strategic Site Leader | AI & Cloud Transformation | Six Sigma Black Belt | Builder of Future-Ready Teams |
- Role
- Senior Director at Hewlett Packard Enterprise
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Yatindra Yatin Singh
Strategic delivery and transformation leader with 25 years of experience across ITES, analytics, and customer operations. I blend Six Sigma rigor, AI innovation, and people-first leadership to drive scalable impact across global ecosystems.As Site Leader and Strategic Delivery Head at HPE’s Bangalore governance hub, I lead a member global support organization and oversee continuity for a site. My focus is delivering resilient, customer-centric operations while modernizing service through cloud, automation, and AI.A certified Six Sigma Black Belt, I’ve led enterprise-wide process reengineering initiatives that balance cost, quality, and speed. From predictive support models to intelligent routing and conversational AI, I champion solutions that elevate both experience and efficiency.I’ve been honored with multiple industry awards for operational excellence, leadership, and innovation. These include recognition for building high-performing teams, scaling transformation across geographies, and driving growth as a site leader.I believe the future of work is human-led and tech-augmented. I invest deeply in talent development, mentoring future-ready leaders, and fostering cultures of trust, agility, and continuous learning.Comfortable in matrixed environments and remote-first ecosystems, I bring clarity, urgency, and emotional intelligence to every challenge — whether managing escalations, restoring customer trust, or driving strategic growth.Let’s connect if you’re exploring: • AI-powered service transformation• Strategic site leadership and operational resilience• Building teams fit for the future• Process modernization and Six Sigma excellence• Thought leadership in cloud, automation, and CX innovation
Experience
Senior Director
May 2022 — Present · Bengaluru, IN
Education
Ramnarian Ruia College
B Sc, Statistics & Mathematics
1995 — 1998
Great Lakes Institute of Management - Energy Center
Business analytics and Business intelligence, Artificial Intelligence
Sacred Heart High School
SSC, English, Mathematics, Science
1984 — 1993
Great Lakes Institute of Management Gurgaon
Postgraduate Degree, Business analytics and Business intelligence
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
MHRD
2001 — 2003
Skills
- Team Management
- Performance Management
- Crm
- Itil
- IT Service Management
- Customer Relationship Management (Crm)
- Process Improvement
- Team Leadership
- Leadership
- Service Delivery
- Performance Tuning
- Business Analysis
- Vendor Management
- Operations Management
- Six Sigma
- Project Management
- Program Management
- Business Process Improvement
- Product Development
- Analysis
- Outsourcing
- Training
- Process Optimization
- Management
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