Yatendra Kushwah
Operations Team Leader at Genpact with expertise in backend operations and team management.
- Role
- Operations Team Leader at Genpact
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Yatendra Kushwah
As an Operations Team Leader at Genpact, I lead a team of professionals in backend operations for US Health claims. With over 4 years of experience in this role, I have developed strong skills in inventory management, people management, and escalation management. I am passionate about delivering high-quality service to our customers and ensuring the smooth operation of our business processes.Before joining Genpact, I worked as an Operational Specialist at MetLife for over 6 years, where I handled backend operations in pre & post underwriting, Broker of records change, and Life claims processes. I also have experience in handling property claims in backend operations as a Sr Process Executive at Infosys BPM. I hold a Bachelor of Arts degree from the University of Rajasthan and a Bachelor of Arts degree from Govt. college Bayana, Bharatpur. My goal is to continue to grow and learn in the field of operations and contribute to the success of my organization.
Experience
Operations Team Leader
Jan 2021 — Present · Jaipur, IN
Driving the team in backend operations in US Health claims to the customer expectations to run the business effectively and smoothly that help the team to deliver on high.
Education
Govt. college Bayana, Bharatpur
Bachelor of Arts (B.A.), Hindi, history and political
2008 — 2011
Rajasthan University of Health Sciences, Jaipur
Bachelor of Arts, HISTORY
University of Rajasthan
Bachelor of Arts - BA, Art/Art Studies, General
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