Yaswanth Gandodi
Customer Success Leader | SaaS | Retention & Expansion | RevOps | NRR Growth | CX Strategy | Cloud & Product Adoption
- Role
- Team Lead - Customer Success at 埃森哲
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Yaswanth Gandodi
I’m a Customer Success Leader with 8+ years of experience driving retention, expansion, and adoption across SaaS organizations. I help companies build scalable success frameworks that deliver measurable business outcomes — improved NRR, reduced churn, and stronger customer advocacy.My experience spans leading and mentoring CSM teams, managing enterprise portfolios worth $25M+ ARR, and collaborating cross-functionally with RevOps, Product, and Sales to align customer value with revenue growth.I’m hands-on with CRM and CS tools like Salesforce, Gainsight, and Zoho, and comfortable with technical products — AWS Cloud Practitioner certified, with practical understanding of cloud and DevOps concepts.Whether I’m managing a team or owning accounts directly, my focus stays the same: enabling customers to succeed, teams to perform, and companies to grow sustainably.
Experience
Team Lead - Customer Success
Dec 2025 — Present
Education
Panimalar Engineering College
Bachelor of Engineering - BE, Electrical and Electronics Engineering
Sri Chaithanya High School, Chandragiri
Bachelor's degree, Electrical and Electronics Engineering
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