Yaswanth G

About Yaswanth G

Around 8+ years of experience in IT industry and 7+ years of extensive experience on…

Experience

1. Senior Servicenow Developer

   Elanco

   Aug 2021 — Present · Nashville, TN, US

   Designed and developed ServiceNow Data Driven Complex Workflow to simplify a process for HR Processes.• Configured different HRSD Services like payroll, benefits, total rewards, career and Global Mobility COEs.• Configured HR Onboarding for employees using HRSD Life Cycle Events and Journey Accelerators.• Proficient in the deployment of ServiceNow HRSD modules, including HR Case Management, Employee Service Center, and HR Knowledge Management.• Designed various dashboards for HRSD and ITSM using Performance Analytics.• Customized Journey Management workflows in ServiceNow to align with organizational processes and objectives.• Created several Workflows for ITSM, Service Catalog, GRC, Security Operations (SecOps), Performance Analytics and HRSD.• Implementation of ServiceNow Applications and provided a technical insight.• Developed and optimized ITSM Workspaces to support incident, problem, and change management processes.• Expertise in Enterprise Governance, Risk and Compliance.• Created a customized role with all the required access to the entire application for the admin of GRC.• Configured various REST based Integration for automating fulfilment of requests.• Setting up Integrations in ServiceNow to trigger actions or workflows in response to events.• Expert in Linux commands and has written few SSH commands for exporting attachments from • Integrated third-party systems with ServiceNow for unified workplace management.• Deployed Custom Applications within ServiceNow to enhance workplace efficiency and management.• Integrated with HRSD systems like Workday for HR Profile and foundational data.• Functional Knowledge and implementation experience of IT Service Management (ITSM) frameworks and demonstrated project management skills and experience working with customers and clients.• Configured and customized Service Mapping configurations to align with organizational needs, ensuring precise representation of service dependencies.