Yasser Tamer
Sentivue
Hanau am Main, DE
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Present
@Sentivue
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EDUCATION
1997 — 1998
Information Technology institute in Egypt
Deploma, Computer Software Engineering
2009 — 2011
Heriot-Watt University
MBA, Marketing
1990 — 1995
Faculty of Electronic Engineering, Menoufia University
Bachelor of Science (BSc), Telecommunications Engineering
SKILLS
Itil V2.0 Service ManagerService DeliveryTechnical SupportIT OutsourcingCall CenterCustomer ExperienceTeam LeadershipManagementIntegrationIT GovernanceProcess ImprovementGsmCall CentersTeam ManagementVendor ManagementService DesignIT ManagementTelecommunicationsPeople DevelopmentPmpStrategic PlanningGovernanceProject ManagementProgram ManagementIT Service ManagementIT OperationsCrmItilCobit 5 ImplementationOperations ManagementFinancial PlanningItil V3.0 ExpertCobit 5 AssessorQuality Assurance
ABOUT YASSER TAMER
Branding Statement A commercially aware, customer advocate, solution driven…
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