Yasser Salah
Manager, Global IT Service Desk at MacArthur Foundation
- Role
- Manager, Global IT Service Desk at MacArthur Foundation
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Yasser Salah
An accomplished technology manager with 20+ years of proven experience in Team leadership, Microsoft Office 365, Exchange administration, Microsoft servers, network administration, disaster recovery, and technical support. Versed in Lean IT, Agile, ITIL and DevOps methodologies. Strong leadership, interpersonal, and organizational skills. Effective communicator with excellent verbal and written communication skills. Proven ability to create and deliver solutions that meet objectives tied to business and technology performance.
Experience
Manager, Global IT Service Desk
Dec 2018 — Present · Chicago, IL, US
Skills
- Mergers
- People Skills
- Technical Support
- Business Analysis
- Vendor Management
- Dell Poweredge Servers
- Facility Relocation
- Microsoft Exchange
- Microsoft Office 365 Administration
- Lean Fundamentals
- Team Leadership
- Data Center
- Lan-Wan
- Backup Exec
- Management
- Office 365
- Lean Process Improvement
- Integration
- Business Process Improvement
- IT Management
- Lean Principles
- Backup & Restore
- Troubleshooting
- Windows 7
- Powershell
- Cloud Computing
- Arcserve
- Project Management
- Help Desk Support
- Dell Workstations
- Active Directory
- Unix
- Windows Server
- Customer Service
- Wireless Networking
- Security
- Capital Budgeting
- Incident Management
- IT Operations
- Hp Server Hardware
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