Yasser Hamid
Accessibility Customer Service Advisor @Sky
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WORK HISTORY
Accessibility Customer Service Advisor @Sky
Stockport, GB
Assisting Sky accessible customers with long term and short term incapacity and transferring deceased account holders to new account holders as well as cancelling any necessary accounts due to illness or wellbeing. Being the friendly face to help customers complete account actions as well as technical difficulty with care and comfort
EDUCATION
The University of Salford
Bachelor of Science - BS
ABOUT YASSER HAMID
As a Customer Service Accessibility Advisor at Sky, I provide assistance to customers with long-term and short-term disabilities, transferring deceased account holders to new account holders, and cancelling necessary accounts due to illness or wellbeing. I am the friendly face to help customers complete account actions and resolve technical difficulties with care and comfort. I have also worked as a Project Consultant at Tukmachi Group Ltd, an interior design and fit-out company based in Dubai. I have designed projects from the UK to meet client\'s requirements using mainly AutoCAD, Civil 3D and Revit, giving a UK standard towards the projects that I would then receive approval from the management. I have gained knowledge and understanding of fit-out sites and the use of technology. I hold a Bachelor of Science degree in Civil Engineering from The University of Salford. I am proficient in computer literacy, detailed design, and geotechnical engineering.
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