Yasmin El-Hendi
Lead Business Operations Analyst @思科
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WORK HISTORY
Lead Business Operations Analyst @思科
Deliver commercial performance analysis across GTM portfolios, supporting revenue forecasting, pipeline visibility, and renewal risk assessment.Built revenue forecasting and opportunity tracking models in Excel to improve forward-looking commercial visibility.Conduct at-risk customer analysis across high-value accounts to inform proactive sales and retention strategies.Contribute to revenue assurance initiatives by analysing usage data and resolving billing discrepancies.Partner with senior stakeholders across finance, GTM, and operations to translate complex datasets into actionable insight.
EDUCATION
Queen Mary University of London
BSc (Hons) Biomedical Materials
East Barnet School
A2 , Psychology, Chemistry, Biology
East Barnet School
General Certificate of Secondary Education
ABOUT YASMIN EL-HENDI
Commercial Data & Business Operations Analyst with 5+ years’ experience delivering revenue-focused analytics across global technology organisations. Currently working across revenue forecasting, pipeline performance analysis, at-risk customer modelling, and revenue assurance initiatives to support senior stakeholders in improving commercial visibility and decision-making. Background includes infrastructure engineering and solution delivery, providing strong technical foundations across cloud platforms, automation, and cross-functional execution. Experienced in partnering with finance, GTM, and operations teams to translate complex datasets into structured, actionable insight. Interested in roles across technology-driven organisations where data directly supports growth, optimisation, and strategic performance.
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