Yasmin Samad
Customer Success Leader
- Role
- Customer Success Manager at Kpoint
- Location
- Pune, IN
- LinkedIn followers
- 500 followers
About Yasmin Samad
Customer success manager with a demonstrated history of working with Information Technology, Manufacturing - Heavy Engineering, and Automotive sector. Skilled in Customer Experience, Account Management, Customer satisfaction survey, business development, NPS, Process Improvement, Voice of Customer, dealer management, sales operation, and sales training. Strong CRM professional with a Master of Business Administration (M.B.A.) focused in Marketing/Marketing Management, General from the University of Pune.
Experience
Customer Success Manager
Jul 2019 — Present · Pune, IN
Education
Pune University
Bachelor in Commerce, Cost Accounting
1999 — 2002
Neville Wadia Institute Of Management Studies and Research
Master of Business Administration - MBA, Marketing
2013 — 2014
Indian Institute of Cost and Management Studies and Research Indsearch, Law College Road, Erandawana, Pune 411004
Post graduate in Business Management, Marketing
2008 — 2010
Progressive Education Societys Modern College of Arts, Science and Commerce, Pune 411005
High school, Physics, Chemistry, Mathematics
1996 — 1998
St. Joseph High School
High School
1994 — 1995
GNIIT
Diploma in Software, Computer Science
1998 — 2001
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