Yasmin R.

Administrative Assistant @BayCare Health System

Clearwater, FL, US

Assist in resolving elevated and complex provider service complaints.• Assist in the development of the department strategies• Create and manage initiatives that improve total medical cost and quality.• Organize and file all relevant reports and paperwork.• Conduct service follow-up when work is complete.• Develop and maintain key processes established by the business.• Manage key provider relationships and is accountable for critical interface with providers and business staff.• Manage strategic positioning for provider contract, develop networks and identify opportunities for greater value-orientation and risk arrangements.• Document and provide performance feedback in a timely manner.• Support and provide direction to develop network analytics required for the network solution.• Research problems and negotiates with internal/external partners/customers to resolve highly complex and/or escalated issues.• Conduct ongoing QA audits of the process to ensure accuracy of provider data entry by staff.• Maintain accurate tracking mechanisms and analysis, action plans for management insight• Perform community inspections to ensure aesthetics are maintained to company expectations

Kean University

Bachelor's Degree