Yaslyne P.

Operations Manager @Nemours Children's Health

As an Operations Manager, I oversee multiple critical areas, including Autism Services, Ambulatory Monitors, Administrative Support, and EP Remote Monitoring. My proactive approach and curiosity have enabled me to identify and resolve systemic issues. Leadership and Collaboration: • Enterprise-Wide Integration: Led the implementation of interfaces between Epic, MUSE, and Boston Scientific systems, creating workflows to capture critical reports and improve data accuracy. • Cross-Functional Team Leadership: Oversaw diverse areas, ensuring cohesive operations across multiple departments.Process Improvement Initiatives: • Ambulatory Monitors Optimization: Directed projects that increased capture rates from 75% to 100%, established inventory tracking systems, and initiated Epic projects to automate processes. • EKG Workflow Enhancement: Replaced outdated equipment, implemented mandatory education and competency checklists, and configured MUSE to address missed reports, resulting in improved diagnostic accuracy.Educational and Community Engagement: • CME Event Organization: Spearheaded a Continuing Medical Education event to educate primary care physicians on autism screenings, effectively addressing long waitlists and improving early detection.Administrative Excellence: • Team Development: Fostered communication and teamwork within the administrative team, improved credentialing and onboarding processes, and managed statewide moonlighting pay, enhancing operational efficiency.My dedication to continuous improvement and system optimization has consistently led to enhanced workflows, reduced wait times, and improved patient outcomes. I am committed to leveraging my experience to drive innovation and excellence in healthcare operations.