Yasir Arfath
Software Engineering Lead @TELUS
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WORK HISTORY
Software Engineering Lead @TELUS
Burnaby, BC, CA
Strategic Leadership: Led major OSS/BSS transformation for 15M+ customers, managing a multiple team members across different geographies.• Cloud Architecture: Architected scalable GCP microservices and enterprise-grade APIs (<500ms latency), improving system performance by 35% and cutting operational costs by 20%.• AI Innovation: Engineered a GenAI-powered CPQ Assistant using LangChain and RAG to convert complex B2B quoting processes into conversation based workflows.• DevOps Transformation: Implemented Agile/DevOps pipelines that slashed deployment time from weeks to hours, achieved 99.5% uptime, and reduced defect rates by 40%.• Engineering Excellence: Championed technical roadmaps and code quality initiatives, reducing technical debt and improving code metrics by 30%
EDUCATION
Visvesvaraya Technological University, Belgaum
Electrical, Electronics and Communications Engineering
Visvesvaraya Technological University
Bachelor of Engineering (BE), Electronics and Communications Engineering
IAUHS
SSC, Physical Sciences
SKILLS
ABOUT YASIR ARFATH
Seasoned IT professional with 18+ years of software industry experience.• 12+ years of experience as a Technical Lead with Development and QA/QE teams involving different ways of working.• Experienced in creating simplified system solutions for complex business problems. • Effective in coordinating multiple teams from different vendors across various locations/time-zones.• Successful in establishing strong working relationships.• Good understanding in Agile, Lean values, iterative software development processes and team organization skills.• Effective in driving business analysis of catalogue, order fulfilment and provisioning processes for telecom business.
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