Yasir Andrabi

About Yasir Andrabi

As a global transformation and operations executive, I leverage over 25 years of experience helping financial services organizations move from strategy to sustained execution. I have spent my career leading complex transformation efforts across P&C, Life & Annuities, and Distribution, working side by side with C-suite leaders and boards to modernize operating models, improve performance, and influence growth. I am most energized when tackling messy, high-impact challenges and turning them into clear, scalable solutions by aligning people, processes, technology, and data around shared outcomes. Throughout my career, I’ve led with a hands-on, partnership-driven approach and am known for combining strategic perspective with strong execution discipline. I have built and led global teams at scale, managed complex P & Ls, and driven modernization through technology, data, and AI-enabled platforms. My leadership style is grounded in integrity, empathy, and accountability, with a focus on building resilient organizations that can adapt, grow, and deliver long-term value. I care deeply about developing leaders, creating clarity in times of change, and ensuring transformation efforts deliver results that matter to both the business and its people. KEY ACHIEVEMENTS: Led global transformation and operations initiatives across mid-size to large financial services organizations, overseeing 9-figure P & Ls, 8-figure budgets, and global teams of thousands of professionals. Built and scaled new service lines, platforms, and solution portfolios that repositioned organizations from service providers to trusted transformation partners and strengthened long-term growth. Partnered directly with senior executives and boards on enterprise modernization, operating model design, and value realization, improving execution speed, alignment, and business outcomes during periods of significant change.

Experience

1. Senior Vice President, Global Head of Strategy and Ai Solutions, Insurance

   Genpact

   Apr 2025 — Present

   Promoted to lead a unified global mandate spanning insurance strategy, AI, and agentic AI solutions across P&C, Life & Annuities, Specialty, and Distribution. Accountable for defining the future-state insurance operating model and translating it into scalable execution through AI-enabled platforms, productized solutions, and partner ecosystems. Own P&L and lead global teams to align investment priorities, transformation roadmaps, and technology modernization initiatives to drive measurable operational, financial, and customer outcomes for insurers worldwide. KEY ACHIEVEMENTS: Delivered strong near-term and sustained business impact by launching and scaling AI and agentic AI-enabled underwriting and claims products, achieving major ROI, improving in-year gross margin significantly, and driving targeted efficiency gains across underwriting, claims, and servicing. Modernized core insurance operations through the design and deployment of AI-enabled underwriting and claims platforms, enabling touchless intake, faster turnaround times, and operating cost reduction while reducing reliance on full core system replacements.

Education

• Savitribai Phule Pune University

  Bachelor of Commerce, Cost Accounting, Sales & Marketing

  1992 — 1995

Skills

• Call Centers
• Management
• Service Delivery
• Strategy
• Outsourcing
• Start-Ups
• Employee Engagement
• Customer Relationship Management (Crm)
• Customer Service
• Vendor Management
• Operations Management
• Cross-Functional Team Leadership
• Leadership
• Crm
• Contact Centers
• Six Sigma
• Bpo