Yashwanth Raj
4+ years Work experience in finance operations
- Role
- Roc Specialist at Amazon
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
Experience
Roc Specialist
Nov 2021 — Present · Hyderabad, IN
As a ROC specialist within the finance department\'s ( accessorial team ), I oversaw the approval process for daily logistical operations across Europe region, encompassing interactions between fulfillment centers, vendors, and carriers. My responsibilities extended to stakeholder engagement, addressing process bottlenecks and providing comprehensive support to the team. I managed team workload allocation and generated daily End-of-Shift (EOS) and Weekly Business Review (WBR) reports. Furthermore, I conducted rigorous analyses to pinpoint cost-saving opportunities and mitigate fraudulent activities, subsequently proposing and implementing process improvements to enhance both cost saving efficiency and customer/stakeholder satisfaction. My contributions led to multiple commendations(RnR awards) for streamlining fraud prevention and achieving substantial cost reductions. These successes significantly increased team visibility within the ROC process, resulting in the successful identification and prevention of fraudulent carrier activities, ultimately leading to the termination of fraudulent carrier business relationships with Amazon. Delivering million smiles across the globe, Grateful for the journey so far and looking forward to what’s next!#promotion #amazon
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