Yash Wadhwani
Sensorise | Kiet Group Of Institutions
- Role
- Executive Technical Operations at Sensorise Smart Solutions Pvt Ltd
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Yash Wadhwani
Highly proficient technical operations executive, demonstrated comprehensive expertise in…
Experience
Executive Technical Operations
Sensorise Smart Solutions Pvt Ltd
Feb 2023 — Present · Gurugram, IN
Technical Troubleshooting-Organised, tracked and provided effective resolutions on technical tickets PAN India, assisting and coming up with RCAS for issues such as SMS, data, GSM, SIM, API failures, and database errors for over 200 onboarded clients-Conducted joint testing with TSP, providing RCA based on parameters: PDP connections, protocols, whitelisted IPs/URLs, live traces, and open internet issues-Diagnosed and resolved the GSM module\'s issues using device-related AT commands (CREG+, CSQ+, COPS+).Internal/External Debugging-Consulted and assisted clients with API integration-Identified and resolved database errors related to internal or client-reported issues-Segregated technical reports for operations.SIM Structure and SIM Testing-Utilized APDU (Application Protocol Data Unit) commands for specific SIM operations-Conducted SIM testing based on ATR (Answer to Reset), GSM latching, and GPRS session creation-Performed manual testing of SIM cards on production devices (SIM MMF2 reader, USB SIM reader, FPC adapter) and GSM handsets.Training and Tools-Formulated process training plans for new interns and team members-Proficient with tools such as ADA tool, SmartAuth, MTE (Mobile Terminal Emulation), SIM readers, FPC adapters, Docklight (for STK test), and Freshdesk (Ticket Management Tool).
Education
St. Paul's Academy
Class 12th
2015 — 2017
St. Teresa's Convent School
Class 10th
2006 — 2015
KIET Group of Institutions
Bachelor of Technology - BTech
2018 — 2022
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