Yashvardhan Singh
Senior Manager at IDFC First Bank
- Role
- Business Analyst - Senior Manager at IDFC FIRST Bank
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Yashvardhan Singh
Performance-driven Business Analyst & Project Manager with 5+ years’ experience in…
Experience
Business Analyst - Senior Manager
May 2024 — Present · Mumbai, IN
1) Creating roadmaps for building/optimizing digital journeys for customer onboarding and service request processes.2) Managing and setting deliverable priorities in the projects workbook and change request backlog.3) Drafting BRDs, User-Stories and ‘As Is-To Be’ models by collaborating with business, marketing and IT Teams and ensuring accurate delivery of projects.4) Integrating RPA in manual activities using AI/ML to scale up business.5) Operational budgeting and variance reporting using data analytics6) Leading digital campaigns for better customer outreach and servicing.7) Generating dashboards and reports for monitoring Operational Performance Indicators (OPIs), regulatory compliance and risk management.
Education
SRM IST Chennai
Bachelor of Technology - BTech, Mechanical Engineering
2013 — 2017
Bharatiya Vidya Bhavan's
Higher Secondary School
2012 — 2013
Welingkar Institute of Management
PGDM-RBA, business analytics
2019 — 2021
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