Yash Paunikar
Software Engineer | Apex, SOQL, Flow | Automating CRM Workflows, Data Integrations & Reporting | 3+ Yrs Delivering Scalable Solutions
- Role
- Software Developer at IBM
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Yash Paunikar
SDE with 3+ years of experience in Sales and Service Cloud, specializing in data…
Experience
Software Developer
Aug 2022 — Present · Pune, IN
Tech Stack: Salesforce Sales Cloud, Service Cloud, SOQL, Apex, Flows, Jotform, Adobe Forms, Copado• Developed and enhanced Salesforce Sales and Service Cloud solutions for 200+ users, streamlining key CRM workflows across sales and service teams.• Designed and executed automated email campaigns in Salesforce Marketing Cloud Email Studio, enabling targeted customer communications and supporting marketing automation initiatives.• Automated Service Cloud case management with auto-assignment rules and flows reducing support response time for 500+ cases monthly.• Engineered Apex triggers and batch classes to manage up to records monthly, driving reliable sales pipeline and opportunity data handling.• Integrated customer onboarding via Jotform and Adobe Forms with Salesforce, automating data capture for Accounts, Leads, Cases, and Opportunities, and reducing manual entry time by 60%.• Executed data uploads and data governance initiatives, maintaining 99% accuracy and ensuring production system reliability.• Collaborated in Agile sprints with business analysts, QA engineers and Release Management team to refine requirements, test features, and deploy releases from development sandbox to Production using Copado.• Presented new features to stakeholders in bi-weekly demo sessions, achieving 90% alignment with business requirements while performing UAT and troubleshooting in real time.
Education
Visvesvaraya National Institute of Technology
Bachelor of Technology - BTech
International Institute of Information Technology Hyderabad (IIIT Hyderabad)
Masters(Online)
Hislop College, Nagpur
High School Diploma
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