Yashpal Dang
Project Manager Scrum Master Service Delivery Manager @Virtusa Consulting Services Private Limited
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WORK HISTORY
Project Manager Scrum Master Service Delivery Manager @Virtusa Consulting Services Private Limited
Hyderabad, IN
EDUCATION
Indira Gandhi National Open University
Master of Business Administration (M.B.A.)
IBM Advance Career Education
Advance Course in Software Engineering, Computer Software Engineering
Pandit Ravishankar Shukla University
B.E, Electronics
SKILLS
ABOUT YASHPAL DANG
I am achievement-driven and high-performance leader with success in transforming business through innovative delivery procedures, Transition & Project Management Strategies; Experienced in delivering large scale Digital Transformation Programs creating business growth to esteemed client across geographies. Extensive experience in end-to-end Project Management and Governance with capabilities in driving on-time delivery of multiple projects across technologies aligned with the business and operational goals.Expertise in planning & managing IT operations, implementing ITIL based Service Delivery including Incident/Change/Problem Management with proven success in exceeding quality of service commitments and in resolving complex & critical issues within the set SLA.Leveraged extensive knowledge of solution designing in ideating & architecting value proposition for enterprise-wide IT solutions for the clients in alignment with business /IT systems.Comprehensive knowledge of Agile/Scrum Methodology and its practices; introduced Agile across various projects with an aim to achieve operational & delivery excellence.Contributed in achieving SLA target availability of 99.99% by delivering high quality services and other platforms deliverables, providing RCA/Fixes, automation and implementing stability process; in 3 months for support projects and improving CSAT.
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