Yash Khandelwal
DGM @Motion Education | Business Growth Strategist | CRM & Salesforce Operations Expert | Learning & Development (L&D) Lead | Sales & Process Excellence | Operations and Process Excellence | PR & Brand Building
- Role
- Deputy General Manager at Motion Education Pvt Ltd
- Location
- Kota, RJ, IN
- LinkedIn followers
- 500 followers
About Yash Khandelwal
Dynamic and growth-focused professional with over 8 years of leadership experience…
Experience
Deputy General Manager
Apr 2021 — Present · Kota, IN
Strategic Sales Operations:Lead CRM, student journey mapping, and sales process optimization initiatives, achieving a 25% reduction in customer acquisition time and 30% improvement in lead utilization through Salesforce-driven automation and quality control enhancements- Learning and Development (L&D) Leadership:Head the Learning and Development function, designing and delivering training programs that improve employee retention from 25% to 60%, while significantly strengthening sales and counseling team performance- Business Growth and Product Leadership:Direct the development and national rollout of \"MyBizKid\"(aligned with the New Education Policy), scaling outreach from launch to beneficiaries through strategic brand alliances and partnerships- Quality Management & Client Engagement:Implement Quality Check (QC) systems across lead handling and counseling teams to enhance customer experience and improve lead-to-enrollment conversion rates- Brand Partnerships and Public Relations:Build nationwide brand partnerships and execute PR campaigns featuring influencers, celebrities, and media platforms to amplify brand visibility and trust- Cross-functional Collaboration:Collaborate closely with marketing, sales, technology, and product teams to ensure seamless CRM adoption, optimize sales strategies, and enhance operational execution.Key Impact- Drive a 30% improvement in lead-to-sale conversions and a 25% faster sales cycle- Strengthen organizational capabilities through structured training, data-backed CRM processes, and operational excellence- Lead cross-functional initiatives that align customer experience, sales growth, and business strategy goals.
Education
SRM University
Bachelor of Technology - BTech
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