Yashi Srivastava
Senior Manager @HDFC Bank
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WORK HISTORY
Senior Manager @HDFC Bank
Uttar Pradesh, IN
Case-level tracking of cases logged in with the bank for decisioning and TAT.2. Engage with various stakeholders, including Underwriting, Asset Sales, RMs, and Supervisors to maximize conversions of cases logged in.3. Ensure there is minimal loss on account of Contactability, Interest, and Eligibility; through joint review by the respective RM, SM.4. Drive behavioral change in the channel to follow the lead generation process as well as status updation by the fulfillment team.5. Effectively manage the HDFC staff to get the desired productivity.6. Conduct impact analysis of various penalty orders imposed by IRDAI along with the business teams.
EDUCATION
JAGSoM - Jagdish Sheth School of Management
PGDM, Analystics ,Finance ,Marketing
ABOUT YASHI SRIVASTAVA
Having a total of 6 years of experience, into portfolio management,Key account management, customer support & service.Currently, I am working as a Senior Manager in a prestigeous bank of India HDFC.My work includes:1-Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition.2-Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives3-Work with the Sales lead to develop a clear win strategy for each proposal and ensure win themes are clear and compelling.4-Proven ability in delivering winning, multi-million pound product or services opportunities.5-Researching, writing and/or checking proposals.6-Coordinating with various teams, including sales, technical, legal and finance to ensure all aspects of a RFP are addressed.7-Identify and evaluate new business opportunities through market research, competitor analysis and client needs assessment.8-Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
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