Yashdeep Sharma
Director at HSBC, Global Head of Client Accounts and Delivery Instructions for Markets & Security Services
- Role
- Director at HSBC
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Yashdeep Sharma
23 years of experience within ITES and global banking industry in leadership roles managing operations and \'Change\' initiatives covering capital markets (investment banking), life & pensions, third party debt collections and contact center. Currently working as Global Head of Client Accounts, SSIs and Funds for HSBC\' Markets & Security Services Operations division. Previously worked at Morgan Stanley Global Operations running \'Change\' initiatives within the client on-boarding, client screening and reference data space. Prior to that, employed by eClerx as a Client Engagement Manager based in London focused on account management for a large European investment bank and a product/SME lead within the eClerx ‘Data & Compliance’ practice for KYC, client on-boarding and reference data
Experience
Director
Apr 2025 — Present · Bengaluru, IN
Global Head of Client Accounts, SSIs and Funds for HSBC\' Markets & Security Services. Managing a large global team across multiple locations, managing BAU operations and partnering with Change, Technology and Non Financial Risk in transformation through strategic initiatives.
Education
Savitribai Phule Pune University
Batchelor of Commerce
2003 — 2005
Skills
- Team Management
- Outsourcing
- Leadership
- Vendor Management
- Process Excellence
- Mis
- Employee Engagement
- Customer Satisfaction
- Process Management
- Service Delivery
- Business Process
- Offshoring
- Management
- Team Leadership
- Transition Management
- Bpo
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