Yashu Chandrashekar

About Yashu Chandrashekar

An engineering grad turned SaaS Customer Success Professional. I believe my tech background and my \'itch\' to tackle problems makes me a perfect fit for a CSM. My role is a combination of being a Customer Advocate as well as a Product Guru. My experience of the past 8+ years is with all types of B2B clients including Fortune 500 companies as well as SMBs. I am passionate about the Customer Journey and how we can better it.Core Competencies: SaaS,Customer Success,Client Servicing & Renewal Strategy, Account Management, Project Planning, Campaign Management, SEO/SEM Marketing, Email Marketing, Client Retention, Business Analysis & Strategy Consultation, Knowledge Management, Customer Relationship Management

Experience

1. Senior Customer Success Manager

   GitHub

   Aug 2024 — Present

Education

• Visvesvaraya Technological University

  Bachelor of Engineering, Electronics and Communication

  2006 — 2009

Skills

• Css
• Lead Generation
• Market Research
• Web Analytics
• Media Planning
• Management
• Jira
• Start-Ups
• Asana
• Business Development
• Software as a Service (Saas)
• Digital Marketing
• Team Management
• Basic Html
• Direct Marketing
• Data Analysis
• Client Services
• Social Media Marketing
• Marketing Strategy
• Client Relations
• Account Management
• Customer Relationship Management (Crm)
• Client Delivery
• Marketing
• Business Strategy
• Online Marketing
• Strategy
• E-Commerce
• Online Advertising
• Analysis
• Search Engine Optimization (SEO)
• Marketing Communications
• Sem
• Powerpoint
• SEO