Yashaswini G

About Yashaswini G

ServiceNow Certified Developer with over 3 years of experience in building scalable and efficient solutions on the ServiceNow platform. I specialize in ITSM, HRSD, and custom application development. Skilled in scripting, automation, and integrations, I\'ve delivered solutions for clients optimizing workflows, service catalogs, and HR operations. Passionate about streamlining service delivery and improving end-user experience through smart design and best practices. Client Side Scripting : Client Scripts :Worked on different types of Client Scripts [On Change, Onload, On Submit]. UI Policy :Worked on UI Policy [Onload and On Change]Server side Scripting: Business Rule : Worked on different types of Business Rules [Before, After, Async,Display]. Script Include: Used script include for both server and client side UI Actions: Used UI Action as Client Side, Server side and Both. Dictionary Entries & Dictionary Overrides: Created different types of fields and Understood the Overriding the attributes in the Child Table. Notifications:Worked on different types of notifications[On record Insertion or Updating, Event based] ACLs: Good understanding in different types of Security Rules[Table Level/*Level/Field Level and also in Roles,Condition,Script Based] Data Source/Transform Maps: Created a Scheduled import and triggered a Data Source,load the date and created an import set table Created an Transform map and mapped source table and target table fields2)Service Catalog: Created catalogs, categories and items. Created Variables, Variable Sets, User Criteria, Catalog Client Script, Catalog UI Policy Created Record Producer To the Custom Application3) Custom Application: Implement and designed record producer, custom table/fields creation, Server side and client side scripting, flows etc.4) ITSM:Understood the end to end ITSM process and learnt about incident Management, configured SLAs, Major incident management, problem management, Knowledge Management and change management and also configured few customization.5)HRSDConfigured HR Cases, HR Services, and Lifecycle Events (Onboarding/Offboarding) for improved employee management.Designed Employee Centre for streamlined HR service requests and improved end-user experience.

Experience

1. Analyst

   Deloitte

   Jul 2025 — Present · Bangalore, IN

Education

• Visvesvaraya Technological University

  Bachelor of Engineering - BE, Electronics and Communications Engineering