Yashasvi Agarwal
Group Lead (Research & Development)
- Role
- Research and Development Group Lead at Genpact
- Location
- Hyderabad, IN
- LinkedIn followers
- 500 followers
About Yashasvi Agarwal
With a background encompassing 5 years of experience in technical and non-technical roles, including 2 years as a team lead, I am currently serving as a Team Lead for Genpact in the Order to Cash department, catering to clients such as Walmart, Amazon, Lakme, Newell Brands, among others. Graduating with a Bachelor of Arts in Economics from Allahabad University, Uttar Pradesh, I bring a focused and goal-driven approach coupled with strong ethics and commitment.My expertise lies in research, planning, and organizational skills. I possess the ability to quickly grasp new technical concepts and effectively apply them in a productive manner. As an enterprising individual with excellent interpersonal skills and a keenness for learning, I have honed my proficiency in software and hardware troubleshooting.
Experience
Research and Development Group Lead
Apr 2024 — Present · Delhi, IN
1.Manage the OTC collections portfolio and maintain strong customer relations.\\\\n\\\\n2.Collection of past due invoices & invalid deductions on allocated portfolios via Email, phone calls, etc.\\\\n\\\\n3.Extract invoice-level details from the customer portal and other available sources to capture invoice-level details.\\\\n\\\\n4.Analysis of customer behavior and trends to manage portfolio well and to seek required support.
Education
University of Allahabad
Bachelor of Arts - BA
2017 — 2020
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