Yashas K. L
Service Colleague @Asda
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WORK HISTORY
Service Colleague @Asda
Mansfield, GB
Provided first-line technical support for store systems and POS terminals, resolving crashes and restoring service through reboots and device resets.Troubleshot POS hardware, cash handling devices, and receipt printers, minimising disruption to store operations.Supported operational uptime in a live retail environment by responding calmly and effectively to technical issues during peak periods.Delivered a high standard of customer service, assisting colleagues and customers while resolving technical and operational problems.Communicated issues clearly, working collaboratively with team members and escalating faults appropriately when required.
EDUCATION
Nottingham Trent University
Master's degree, Cybersecurity
M. S. RAMAIAH UNIVERSITY OF APPLIED SCIENCES
Bachelor of Technology - BTech, Computer Science
ABOUT YASHAS K. L
Cybersecurity professional with foundational experience in threat analysis and network protection. Skilled in vulnerability assessments and proficient with linux, security tools and protocols, also have strong knowledge and background in computer engineering. Committed to continuous learning and actively contributing to safeguarding digital environments. Detail-oriented and effective in supporting team objectives.
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