Yasharth Srivastava
US HR Onboarding Specialist | Certified Learning & Development Professional
- Role
- Senior Customer Care Executive at TP
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Yasharth Srivastava
At Rose International, our team has transformed the onboarding experience. We leverage…
Experience
Senior Customer Care Executive
Present
Resolved 95% of customer queries on first contact, achieving a 15% increase in customer satisfaction scores. Trained junior executives, leading to a 20 % improvement in team performance metrics.
Education
Lucknow University, Lucknow
B.com, Bachelor of commerce
CBSE
High School Diploma
2014 — 2014
CBSE
12th
2016 — 2016
Lucknow University
Bachelor of Commerce
2021 — 2021
Manipal University Jaipur
Master of Business Administration - MBA
Lucknow University, Lucknow
pursuing, Business/Commerce, General
2018 — 2021
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