Yash Yadav
ServiceNow Consultant @Deloitte USI IndiaITSM | HRSD | CSA | CAD | CMDB
- Role
- Servicenow Consultant at Deloitte
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Yash Yadav
Experienced ServiceNow Developer with hands-on expertise in ITSM, HRSD modules, and ServiceNow integrations.• Proficient in core ServiceNow applications such as Incident, Change, Request, Service Catalog, Service Portal, and Reports.• Skilled in integrating ServiceNow with third-party systems using REST, SOAP, and other integration methods.• Experience in designing and implementing Workflows and Flow Designer for process automation.• Knowledgeable in Agile methodologies and collaborative development practices.• Strong understanding of Catalog Items, Record Producers, Order Guides, and Notifications configuration.• Extensive expertise in UI Policies, UI Actions, Client Scripts, Business Rules, Scheduled Jobs, Data Policies, and Access Controls.• Introduced and developed Virtual Agent functionalities, including topic creation and topic flow design to enhance user interaction.
Experience
Servicenow Consultant
Oct 2025 — Present
Education
Teerthanker Mahaveer University, Moradabad
BCA MAWT (iNurture), Computer Science
KIET Group of Institutions
Master of Computer Applications - MCA
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