Yash Sinha
WNS | Team Lead - Quality Assurance and Compliance | Risk Ops | User Policy Operations | KYC/EDD & Client Onboarding for EMEA regions | Ex Deutsche Bank | Santander Bank
- Role
- Quality Assurance Team Lead (Stripe) at WNS
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Yash Sinha
Hello everyone! My name is Yash. Investment Banking Operations Professional with…
Experience
Quality Assurance Team Lead (Stripe)
Apr 2025 — Present · Gurugram, IN
As a Quality Team Lead in the Risk Operations division at WNS, I specialize in ensuring compliance, accuracy, and excellence across User Policy Operations. With a focus on quality assurance and process integrity, I lead initiatives that safeguard users, reduce risk exposure, and improve operational efficiency.My role involves: • Driving quality audits and deep-dive analysis to uphold policy standards. • Collaborating with cross-functional teams to implement corrective actions and continuous improvement plans. • Monitoring key performance indicators (KPIs) to ensure alignment with risk mitigation strategies. • Mentoring and guiding quality analysts to foster a culture of excellence and accountability. • Identifying process gaps and recommending enhancements for operational effectiveness.
Education
Commerce College Jaipur
Bachelor of Commerce - BCom, Business Administration and Management, General
University of Rajasthan, Jaipur
Master of Commerce - M.Com, Business Administration and Management, General
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
Master of Business Administration - MBA, Business, Management, Marketing, and Related Support Services
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