Yash Sharma
Python || SQL || PowerBI || Statistics || Data Analyst || Attended Institute of Information Technology & Management
- Role
- Associate at Concentrix
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Yash Sharma
Without data you are just an another person with an opinion.
Experience
Associate
Jun 2024 — Present · Gurugram, IN
Provided backend support to Amazon sellers in the North American/ region by responding to inquiries through email communication and higher management through follow-ups and business documentation.• Handled a wide range of seller issues related to listing errors, account health, performance metrics, order management, and payment-related concerns. • Ensured prompt, accurate, and professional responses while maintaining Amazon\'s high standards. • Followed standard operating procedures and maintained compliance with internal quality and data security guidelines. • Escalated unresolved or complex issues to internal departments with proper documentation and follow-up via MS Excel and MS PowerPoint.• Maintained daily productivity targets, quality assurance scores, and client satisfaction metrics. • Demonstrated empathy, patience, and clear communication in client meetings.• Adapted quickly to process updates and actively participated in team huddles and performance feedback sessions.
Education
GAGAN BHARTI SCHOOL
Non medical
2010 — 2019
Institute of Information Technology & Management
Bachelor of Computer Applications - BCA
2021 — 2024
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.