Yash Sharma

Working Capital Banker @ICICI Bank

Mumbai, IN

Transaction Banking Group (Erst. Commercial Banking Group)•Handling Trade Finance, CMS and Liability solutions business of corporate•Managing portfolio of small, mid,Large & GCG corporate\'sincluding NBFCs, new age startups.•Responsible for handling more than 10 assets clients having Working Capital limits•Involved with corporate by providing them import and export financing products for better cash flows and Working Capital cycle•Focus on 360° banking- to provide overall solutions to corporate include of Retail, Wealth for creating ecosystem•Managing P2P NBFCs and co-lending accounts•Focus on start-ups funding and solutions based on theirbusiness model• Digitalization of process, creating awareness to customer for making process efficient by way of using Trade Online, APIs for collections and payments.•Engaging with various cross functional stakeholders forefficient delivery of solutions to customers.• Negotiated contract renewals with existing clients, securing long-term commitment and fostering ongoing collaboration.• Delivered exceptional customer service by resolving client concerns quickly and efficiently.• Strengthened client relationships through regular communication and effective problem solving.• Monitored competitor activity within the industry, adjusting strategies accordingly to maintain competitive edge in key accounts management.• Implemented strategic sales plans to achieve consistent revenue growth across key accounts.• Collaborated with product development teams to tailor solutions specifically for key account needs, driving customer satisfaction and loyalty.• Supported sales and reporting for large and medium-sized accounts.• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.

Delhi University

Bachelor of Commerce - BCom, Business/Commerce, General