Yash Nigam
Senior Software Engineer at HCL Technologies | ITIL v4 Foundation Certified |Expert in Service Delivery | Major Incident Management| Change Management
- Role
- Senior Software Engineer at HCLTech
- Location
- Lucknow, UP, IN
- LinkedIn followers
- 500 followers
About Yash Nigam
As a Senior Software Engineer at HCLTech, I leverage my strong analytical and…
Experience
Senior Software Engineer
Jun 2020 — Present · IN
As an Incident Manager, my role is to identify and detect incidents, assessing their impact and urgency and categorize them based on their severity. Report to stakeholders, customers, management and technical teams about current status and progress. I use my strong analytical and problem solving skills while dealing with major incidents. I also deal with the change requests from change planning to change implementation.
Education
Shanmugha Arts, Science, Technology & Reserch Academy (SASTRA), Thanjavur
Bachelor of Computer Application
2020 — 2023
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