Yash Mehta
Field Service Technologist @Fresenius Medical Care
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WORK HISTORY
Field Service Technologist @Fresenius Medical Care
Saskatoon, SK, CA
Regional Service Representative, covering the province of Saskatchewan.Install, maintain, repair and modify Hemodialysis and RO equipment in a Home/Center/Hospital environment.Troubleshoot and diagnose malfunctions to resolve problem effectively and efficiently.Implement hardware and software upgrades ensuring efficient and safe operations.Provide technical support (phone or on site) to patients, nurses and sales team promptly and in easy-to-understand steps.Provide onsite comprehensive training to patients, nurses and operators.File detailed service reports and service documents in a CRM in a timely manner.Responsible for taking required online/in-person training like (Business Conduct Guide, Drug safety basic course, Occupational Health and Safety Awareness Training for Workers- General Overview, Compliance training: Interaction with Healthcare Professionals, reporting complaints, Adverse Drug Reactions etc)Responsible to maintain company assets including spare parts, measuring equipment, computers, cellphone and vehicle.Participate in equipment evaluations by providing technical support.Follow the on-call schedule and Provide after-hours service/support whenever required.
EDUCATION
Gujarat University
Bachelor of Engineering (B.E.)
SKILLS
ABOUT YASH MEHTA
An Electronics Engineer with a successful track record of technical studies, maintenance, reliability, Customer delights and relationships building, analytical and problem solving skills, Team Leadership and management demonstrated through more than 8 years of Biomedical - Technical Services.
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