Yash Kumbhar

About Yash Kumbhar

Technical Support Engineer with 1+ year of experience in application and production support, working on IoT and telematics platforms for global clients.I specialize in troubleshooting real-time issues using Linux, SQL, and API debugging. In my current role, I handle 15–20 client issues daily, ensuring SLA compliance and delivering timely resolutions. I actively work on log analysis using ELK Stack to identify errors and perform root cause analysis for production incidents.My hands-on experience includes:• Linux troubleshooting (system performance, logs, processes)• SQL queries for data validation and issue investigation• API testing and debugging using Postman• Log analysis using ELK Stack (Elasticsearch, Logstash, Kibana)• Monitoring using Prometheus and Grafana• Ticketing tools like Jira and HubSpotI collaborate closely with Development, QA, and Server teams to resolve complex issues and maintain system reliability. I am also involved in deployment support using Jenkins and contribute to knowledge base documentation.Certified in Google Cloud (ACE & CDL), with a growing interest in DevOps tools like Docker and Kubernetes.Currently seeking opportunities as a Technical Support / Production Support Engineer where I can contribute to system stability, troubleshoot complex issues, and grow further in cloud and DevOps technologies.Open to opportunities | Let’s connect!

Experience

1. Technical Support Engineer - Telematics

   Uffizio

   Jun 2025 — Present · Valsad, IN

   Resolved 15–20 client issues daily related to IoT and telematics platforms, ensuring SLA compliance and high customer satisfaction.Performed real-time troubleshooting using Linux commands (top, df, ps, grep) to diagnose system, application, and performance issues.Analyzed logs using ELK Stack (Elasticsearch, Logstash, Kibana) to identify errors and perform root cause analysis.Validated device data and application issues using SQL queries, ensuring data consistency and accuracy.Tested and debugged APIs using Postman, analyzing request/response cycles and resolving integration issues.Supported deployment activities by executing Jenkins jobs and verifying application updates.Collaborated with Development, QA, and Server teams to resolve complex production issues efficiently.Contributed to knowledge base documentation and assisted in onboarding/training new team members.

Education

• Sanjay Ghodawat University

  Bachelor of Technology - BTech, Computer Science