Yash R.
Data Domain Architect Analyst @JPMorganChase
- Role
- Data Architect at JPMorganChase
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Yash R.
As a passionate and results-driven Technical Analyst with over 3 years of experience in data analysis, visualization, and business intelligence, I have honed my skills in transforming complex datasets into actionable insights that drive strategic decision-making and enhance business performance. My expertise spans across various tools and technologies, including SQL, Advanced Excel, Tableau, Python, and Power BI, allowing me to deliver high-impact solutions that improve operational efficiency and customer satisfaction.Throughout my career, I have successfully led multiple projects that have not only demonstrated my technical proficiency but also my ability to collaborate with cross-functional teams to achieve significant business outcomes. At HCL Technologies, I spearheaded initiatives that resulted in a 19% reduction in ticket reopening cases by developing advanced Excel dashboards and conducting thorough root cause analyses. My efforts in diagnosing and resolving complex technical issues also led to a 35% reduction in escalated tickets, contributing to a marked improvement in customer satisfaction.My time at IBM India further solidified my technical support and data visualization skills. I designed an Agent Performance Dashboard that optimized monitoring and analysis of key performance metrics, boosting First Call Resolution and CSAT scores. I am particularly proud of my ability to manage high-volume queries efficiently and lead process training initiatives that enhanced team knowledge and support efficiency.In addition to my professional experience, I have undertaken various projects that showcase my analytical capabilities, including a Python-based loan eligibility predictor model and a comprehensive sales analysis report for SN Corporation using Power BI. My work on analyzing Netflix subscriber trends and revenue matrix using SQL, as well as my cricket analytics project, demonstrate my versatility and commitment to leveraging data for impactful business decisions.My career goal is to advance as a Data Analyst or Power BI Analyst, where I can continue to leverage my expertise in data analysis and visualization to contribute to a leading organization. I am particularly drawn to opportunities where innovation, data-driven insights, and strategic decision-making are highly valued, and where I can play a key role in driving business intelligence and operational excellence.
Experience
Data Architect
Mar 2025 — Present · Bengaluru, IN
Oversaw end-to-end data flow from multiple sources to reporting dashboards, ensuring accuracy.Monitored and validated data quality across curated tables using SQL queries and DQ checks.Analyzed root causes of data issues, collaborated with stakeholders to resolve and prevent recurrence.Streamlined data flow processes, implemented automation ideas to improve efficiency.Ensured master data integrity to support reliable reporting and analytics.
Education
The Bhawanipur Education Society College
Bachelor of Commerce - BCom, Accounting and Business/Management
2015 — 2018
GD Goenka University
Master, Business Administration (Operations Management)
2018 — 2020
GD Goenka University
Master of Business Administration - MBA, Human Resources and Operations Managment
2018 — 2020
Ivy Professional School
Data analytics and Visualization , Data
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