Yaseen Shaikh
Application Support Engineer | Azure AD & AWS | Identity & Access Management | Lending Domain | Microsoft Certified | IT Operation
- Role
- Application Support Analyst at Interpublic Group (IPG)
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Yaseen Shaikh
I am a Microsoft Certified Azure Administrator with over 5.5 years of experience in Application Support, Cloud Operations, and Identity & Access Management.I specialize in L2/L3 Production Support for enterprise and banking applications, ensuring high availability, SLA compliance, and optimized performance.My expertise includes Azure AD, AWS CloudWatch, Dynatrace monitoring, Active Directory administration, and workflow automation tools such as Workfront and Ziflow.I have strong exposure to Lending domain applications (LOS/LMS/SCF), cloud monitoring, access governance, and cross-functional coordination in global environments.I am passionate about improving system reliability, enhancing security posture, and delivering seamless user experience in enterprise IT ecosystems.
Experience
Application Support Analyst
May 2025 — Present · Mumbai, IN
Providing L2/L3 support for global enterprise SaaS applications ensuring 99.9% uptime and SLA compliance.Managing Identity & Access lifecycle (Provisioning/Deprovisioning) using Active Directory & Azure AD.Supporting Digital Asset Management and Media platforms (Frame.io, Ziflow, LucidLink, Media Shuttle, AdStream, Workfront).Performing application configuration, workflow optimization, and access governance.Conducting access audits and strengthening compliance controls.Troubleshooting production incidents through Service Helix ticketing system.Collaborating with global stakeholders to improve system reliability and user experience.
Education
Wada Nirmiti Educational Society Wada College of Management & Science At/Post Wada Tal Wada Dist Thane
Bachelor of Commerce - BCom, B.A.F
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