Yaseen Abdul Rahiman
Senior Siebel Consultant @Ledaco Ab
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WORK HISTORY
Senior Siebel Consultant @Ledaco Ab
Stockholm, SE
EDUCATION
Bharathiyar University
Bachelor of Computer science
ABOUT YASEEN ABDUL RAHIMAN
Certified CRM Professional with over 16 years of experience providing Siebel CRM solutions that includes designing, implementing Siebel EAI, Open UI, Workflow, eScripting, Oracle PL/SQL, and Configuration to solve complex business challenges. • Strong expertise in Agile delivery, global deployments, and client-facing consulting roles across industries including Telecom, Finance, Sales, Call Center, Loyalty and public Sector. • My strength lies in translating complex client requirements into effective, scalable solutions that adhere to meticulously established processes. I am also adept at troubleshooting and identifying innovative solutions that improve functionality and enhance user experience • I possess a strong commitment to excellence, demonstrated in my ability to support and maintain Siebel systems for diverse business needs. • My proactive, solution-oriented mindset and passion for delivering top-tier service have enabled me to successfully contribute to high-impact projects such as Swedish Railways, Qatar Postal Services, First Gulf Bank, American Airlines, Saudi Telecom, British Telecom and Lexis Nexis ensuring client satisfaction and operational efficiency.
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