Yasaman Torabi
Director, Outreach & Enrollment Oprations @WelbeHealth
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WORK HISTORY
Director, Outreach & Enrollment Oprations @WelbeHealth
Lead end-to-end operations, process design, and systems oversight for the Outreach & Enrollment organization responsible for enrolling 200–300 participants per month acrossmultiple markets• Drive strategic planning and performance management by analyzing enrollment data,producing weekly and monthly leadership reporting, and identifying growthopportunities and bottlenecks• Oversee recruitment, staffing models, capacity forecasting, and workforce planning toensure teams are resourced efficiently for volume growth and operational stability• Ensure regulatory and internal process compliance, implementing controls, audits, andSOP improvements to maintain accuracy and quality of processes• Partner cross-functionally with IT, Product, and Marketing teams to launch new tools,automate workflows, and optimize systems to reduce manual effort• Serve as a key thought partner to senior leadership, advising on enrollment strategy andoperational scalability based on data-backed insights
EDUCATION
Sharif University of Technology
B.Sc., Computer Science
Carnegie Mellon University
Masters, HealthCare Policy and Management
SKILLS
ABOUT YASAMAN TORABI
Accomplished healthcare operations and strategy director with 10+ years of experience improving member and provider experience, reducing cost of care, and enhancing operational capabilities. With both top-tier management consulting background and healthcare startup experience, I help companies launch and scale care operations, with focus on member engagement and success.
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