Yannick Pichler
Senior Director, Operations @Butterfield & Robinson
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WORK HISTORY
Senior Director, Operations @Butterfield & Robinson
Toronto, ON, CA
Lead Procurement, Trip Operations, and Technical Operations, managing a 20+ person international team and delivering profitable trips on six continents- Partner closely with Sales, Finance, Operations, HR, and IT to align strategy, improve execution, and solve complex, cross-functional problems- Influence company direction through data analysis, forecasting models, and clear recommendations presented to the Board and Management Team- Redesign core operational processes across Sales, Finance, and Operations to improve efficiency, scalability, and financial visibility. Simplified trip design software, reducing build time by 50% while improving accuracy and financial reporting- Lead supplier contracting and negotiations in English and French, protecting margins while maximizing client value.
EDUCATION
Queen's University
Bachelor of Applied Science (BASc), Mechanical Engineering
Ivey Business School at Western University
Master of Business Administration - MBA, Business Administration and Management, General
SKILLS
ABOUT YANNICK PICHLER
Yannick is a bilingual Mechanical Engineer who completed his MBA at the Ivey School of Business.In January 2016, he successfully launched a non-profit called Leave A Trace which supported charities and Kiva projects around the world. It focused on supporting the economies of the users\' travel destinations. In his spare time, Yannick enjoys an active lifestyle and spends as much time outside as possible. He is avid skier, golfer, hiker and biker and is willing to give just about any activity a chance.
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