Yannick Boudreau
Associate Partner, Director of Operations @IBM
Signup · Get unlimited contacts
WORK HISTORY
Associate Partner, Director of Operations @IBM
Montreal, QC, CA
Scaled the team from 16 employees to 65, including 4 managers. Accelerated the modernization and performance of consulting services during the transition from Expertus to IBM. Successfully reopened and managed the Montreal main office. Significantly improved remote and onsite collaboration. Led critical integration projects, including licensing, contracts, critical platform migration, and main office upgrade. Oversaw the global operations center, ensuring asset availability and full compliance with standards. Supported major clients with teams across Canada, US, and India. Fostered shared technical expertise between assets and clients. Contributed to the management of access, infrastructure, incident, change, continuous delivery, release, and resiliency processes. Ensured the privacy, security, and governance of data.
EDUCATION
Cégep de Sherbrooke
Diplôme d'études collégiales (DEC), technique en informatique
ABOUT YANNICK BOUDREAU
As a senior executive in digital transformation, I offer operational and tactical guidance to bring the organization’s strategic plan to life, ensuring that bold visions translate into tangible business outcomes.With 28+ years of leadership in complex IT operations, I have successfully driven large-scale transformations, optimizing infrastructure, security, compliance, and governance to meet evolving regulatory and business demands.From impactful technology deployments to future-proofing operational frameworks, I thrive on turning challenges into strategic advantages.My philosophy is simple: innovation flourishes in an environment that values transparency, fun, and continuous learning. I strengthen high-performing teams by blending discipline with creativity, shaping a structured yet energizing path to progress.SKILLS: Lead the delivery of cloud, consulting, and support solutions, ensuring constant availability and high performance. Initiate and implement innovative ideas on a global scale. Foster and reinforce a culture of change within the organization. Develop and enhance teams, skills, practices, and partnerships. Supervise vast operational projects, including audit compliance, disaster recovery (DRP), business continuity (BCP), and infrastructure upgrade. Implement reliable policies and procedures.Build and coach reliable teams using inclusive and decisive leadership to deliver mission-critical IT services to clients.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.