Yann-Emmanuel Romagne
Insurance Advisor @RBC Insurance
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WORK HISTORY
Insurance Advisor @RBC Insurance
EDUCATION
Concordia University
Bachelor's degree, Political Science and Government
HEC Montréal
D.E.S.S MANAGEMENT, - BUSINESS ANALYSIS – IT
McGill University
Certificate of Proficiency of English
ABOUT YANN-EMMANUEL ROMAGNE
I am a results-driven leader with a passion for optimizing operations, enhancing customer satisfaction, and empowering teams to exceed their goals. With a background in operations management, sales strategy, and data analysis, I thrive in fast-paced environments where problem-solving and strategic planning are key to success.As an Assistant Manager at Enterprise Mobility, I lead a team of 7 employees, manage a fleet of over 250 vehicles, and have increased customer satisfaction from 78% to 97% within five months. My ability to balance operational efficiency with customer-focused strategies has consistently driven revenue growth and improved overall performance.My academic journey, including a D.E.S.S in Business Analysis & IT from HEC Montreal, has strengthened my analytical skills and equipped me with technical expertise in SAP, Tableau, R Studio, and other data tools. This blend of hands-on management experience and data-driven insight enables me to make strategic decisions that align with both company goals and market demands.What I Bring to the Table:Leadership & Team Development – Fostering collaboration and high performance.Operational & Financial Optimization – Controlling costs while increasing efficiency.Customer-Centric Strategies – Enhancing client satisfaction and retention.Data-Driven Decision Making – Leveraging tools like SAP, Tableau, and R Studio.Multilingual Communication – Fluent in French, English, Creole, and Spanish for seamless cross-cultural collaboration.I am always open to new challenges and opportunities where I can help businesses grow, streamline processes, and build strong, motivated teams. Let’s connect and see how we can collaborate!
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