Yanis Louli

Operation Manager @Bump

Ville de Paris, FR

Sustainable mobility scale-up — multi-site project portfolio (commissioning & supervision takeover) • Portfolio leadership: coordinated nationwide projects, operational readiness and go/no-go gates. • OKRs & performance: defined OKRs/KPIs, built dashboards, ran periodic reviews, managed executive-level escalations. • Leadership & coaching: coached a 5-person team (rituals, capacity & staffing, 1:1s, onboarding & upskilling). • Supervision & integration: commissioned 2,500+ charging points and enabled supervision takeover for improved data-flow reliability and site availability. • Stakeholder governance: interface with enterprise clients, installers, partners and internal teams (tech, support, deployment, CSM); priority arbitration. • Operational excellence: standardized processes, playbooks & checklists; quality controls, documentation and knowledge management. • Incidents & improvement: Root Cause Analysis with corrective/preventive actions to shorten time-to-restore. • Tooling & change: lightweight templates/automations, change management and lessons-learned.Impact: built a scalable Ops function; on-time delivery; OKRs achieved/exceeded; 2,500+ commissionings & supervision takeovers; shorter time-to-serve/bill, higher availability, and a more autonomous team.

Université Paris 1 Panthéon-Sorbonne

Stratégie et Économie d'Entreprise

Groupe Haut Enseignement du Management en Alternance (Groupe HEMA)

Contrôle de Gestion et Pilotage d’Activité

SKEMA Business School

Management de la Chaîne Logistique et Achats