Yanira Jaime

About Yanira Jaime

Accomplished healthcare IT leader with over 15 years of experience driving digital transformation, modernizing EHR platforms, mitigating cybersecurity risks, and integrating systems through mergers and acquisitions. I specialize in translating complex healthcare needs into scalable IT programs that enhance patient access, operational efficiency, and revenue growth.At Montefiore Einstein, I led the enterprise-wide rollout of Initial Patient Access and Scheduling (IPAS), resulting in increased revenue and improved patient satisfaction. I introduced Agile delivery frameworks, developed new job roles, and championed a cultural shift toward agility across clinical and technical teams.At White Plains Hospital, I expanded the PMO, addressed process inefficiencies, and proactively implemented a cybersecurity vendor risk assessment program—raising the organization\'s security maturity.I bring deep experience with Atlassian tools (Jira, Confluence), ServiceNow, and a working knowledge of Epic. I thrive in matrixed environments where IT, operations, and clinical care intersect—and I’m passionate about building IT programs that deliver measurable value for both the business and the patient.\"Non loqui sed facere.\"

Experience

1. Senior Agile Project Manager - Digital Transformation & Agile Delivery

   Montefiore Health System

   Oct 2023 — Present · US

   Directed the enterprise-wide Initial Patient Access and Scheduling (IPAS) program, aligning digital investments to patient access, provider engagement, and financial performance.Introduced Agile and Scrum practices across multiple departments, resulting in new organizational roles and the successful creation of Core Teams for value-driven decision-making.Partnered with senior leadership to train over 150 stakeholders on Agile principles, improving program delivery cadence and stakeholder alignment.Facilitated adoption of Epic enhancements and scheduling automations to reduce appointment wait times and boost patient satisfaction.Led Jira and Confluence implementations to manage enterprise backlog and cross-functional collaboration.

Education

• CUNY Hostos Community College

  Associate’s Degree, Liberal Arts and Sciences/Liberal Studies

  2005 — 2010

• Western Governors University

  Accelerated Information Technology Bachelor's and Master's Degree, Information Technology Administration and Management

• Per Scholas School of Information Technology, Inc

  CompTIA A+/ Network+ Certification, Information Technology

  2016 — 2016

• Hawaii Pacific University

  Pre-Medicine/Pre-Medical Studies

  2001 — 2002

Skills

• Network Administration
• Virtualization
• Computer Security
• Computer Repair
• Microsoft Word
• Team Leadership
• Servers
• Network Security
• Technical Support
• Data Analysis
• Healthcare Management
• Windows 7
• Software Installation
• Windows Server
• Problem Solving
• Healthcare
• Microsoft Powerpoint
• Computer Networking
• Computer Hardware
• Teamwork
• Information Technology
• Microsoft Outlook
• Process Improvement
• Leadership
• Business Strategy
• Troubleshooting
• Communication
• Data Entry
• Analysis
• Public Speaking
• Tcp/Ip
• Microsoft Office
• Sales
• Computer Hardware Troubleshooting
• Negotiation
• Operating Systems
• Management
• Team Building
• Software Troubleshooting
• Time Management