Yanina Shynhelska

Salesforce QA Engineer | QA Analyst | Web & Mobile Testing

Role
Qa Engineer at Customertimes
Location
Chicago, IL, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Yanina Shynhelska

An ISTQB-certified Software Quality Engineer with years of professional experience…

Experience

  1. Qa Engineer

    Customertimes

    Sep 2024 — Present · Chicago, IL, US

    Managed testing processes as the sole QA engineer for three software development projects in the U.S. healthcare industry, ensuring high-quality software delivery and taking full responsibility for software quality and compliance with requirements. Served as a QA Lead overseeing client teams, driving testing across multiple projects, and ensuring high-quality releases through strategic coordination, mentorship, and process improvement. Established testing processes from scratch, covering all key phases: Requirement Analysis, Test Planning, Test Design, Test Environment setup, Test Execution, Defect Tracking, and Test Reporting, ensuring a structured and efficient QA workflow. Wrote and maintained comprehensive test documentation at all stages of testing, including test strategies, test plans, test cases, defect documentation, test execution reports, and test summaries, ensuring clarity, consistency, and efficiency in QA activities. Increased test coverage from 0% to 100% by writing and implementing comprehensive tests for an existing production project, ensuring all user stories are covered and improving overall software reliability. Designed a regression testing and test case prioritization process from scratch, ensuring efficient test execution and faster identification of critical issues, which improved overall software stability. Tested Salesforce Service Cloud solutions, specifically designed for the healthcare sector, to ensure seamless integration, enhance user experience, and support compliance with healthcare industry requirements. Mentored junior employees and guided them through grade promotion and professional development.

Education

  • Lviv Polytechnic National University

    Bachelor's degree

  • Quality Assurance Group

    Software Testing

  • Ivan Franko National University of Lviv

    Master's degree

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Yanina Shynhelska — Qa Engineer at Customertimes in Chicago, IL, US | Unifers