Yanilsa Osoria

About Yanilsa Osoria

Proactive, adaptable, and detail-oriented Onboarding and Implementation Specialist across employees, vendors, executives, and technology systems along with Office Manager and Executive Assistant to senior leaders, executives. With 10+ years of experience designing and executing implementation plans, managing stakeholder communications, and driving early value realization in fast-paced, high-growth environments. Skilled at translating complex processes into clear, actionable steps that ensure seamless adoption and long-term success. Recognized for proactive, strong cross-functional collaboration, and building trusted relationships with stakeholders.

Experience

1. Office Manager & Accounting Associate

   Corporate Risk Solutions, Llc

   Sep 2024 — Present · New York, NY, US

   Operations & Facilities Management• Streamline office operations by organizing IT inventory, coordinating conference room technology updates, and managing vendor relationships.• Oversee vendor and contract management, including coffee service, HVAC maintenance, and cleaning services, ensuring cost savings and service quality.• Improve office efficiency by maintaining supply inventory, reorganizing shared spaces (IT closet, cabinets, wellness room), and ensuring accessibility of resources.Employee Engagement & Events• Plan and execute employee engagement initiatives such as themed team lunches, volunteer days, retirement celebrations, and wellness room transformations.• Lead special projects and recognition programs, including new hire headshot sessions, retirement memory books, team-building activities, and milestone celebrations.• Coordinate internal communications and resources, including office phone directory updates, promotional materials, and event-related collateral.Finance & Compliance• Manage financial processes by reviewing invoices, updating expense reports, reconciling charges, and processing reimbursements through Certify and Emburse systems.• Develop and maintain compliance trackers including broker license renewals, fire extinguisher tags, and safety documentation, ensuring adherence to regulations.• Review and negotiate vendor pricing for office services and supplies, contributing to budget alignment and cost efficiency.Team & Leadership Support• Enhance onboarding experiences by preparing desks, conducting tech checks, and coordinating office resources for new hires.• Support leadership and cross-functional teams by scheduling alignment meetings, preparing development sessions, and providing administrative assistance for executive and departmental needs.

Education

• Osceola County School For The Arts

  High School Diploma, Technical Theatre/Theatre Design and Technology

  2005 — 2007

• University of Central Florida

  Bachelor's degree, Psychology

  2009 — 2011

• Valencia College

  Associate's degree, Psychology

  2007 — 2009

Skills

• Program Evaluation
• Nonprofits
• Administrative Assistance
• Child Welfare
• Fundraising
• Case Management
• Child Advocacy
• Grant Writing
• Customer Service
• Crisis Intervention
• Public Speaking
• Community Outreach
• Motivational Interviewing
• Program Development
• Psychotherapy
• Receptionist Duties
• Mental Health Counseling
• Volunteer Management
• Social Services
• Nonprofit Organizations
• Adolescent Therapy