Yanilka Luppino-Mora

About Yanilka Luppino-Mora

Passionate and enthusiastic individual with vast knowledge of Latin American Market with…

Experience

1. Operation Area Delivery Lead, Latam

   Microsoft

   Sep 2020 — Present

   OPERATION AREA DELIVERY LEAD, CONTRIBUTOR, MICROSOFT CORPORATION, FORT LAUDERDALE, FL Sept 2020- March 2023 Managed the centralized credit and rebill approval process for ISD and Support. Worked closely with finance and GSO compliance collaborating to defined approval process. Collaborated with the trade shutdown team to research the accounts that should be part of the process. Attended month end closed triage calls to review hot priority list for ISD and Support line of business. Team up with ODMs to manage the hold reports and assist in clearing the blockers. Managed escalations for the Latam region and worked with GPM to resolve them.

Education

• Nova Southeastern University

  Masters, Business Administration

  2006 — 2007

• University of Florida

  Bachelors, Journalism

  2002 — 2004

• Florida Atlantic University

  Executive Certificate in Project Management, Project Management

  2013 — 2013

Skills

• Building Relationships
• Strategic Planning
• Physical Inventory
• Sales
• New Business Generation
• Channel
• Multi Tasking
• Marketing Management
• Analysis
• Key Account Acquisition & Retention
• Goal Oriented
• Supply Chain
• Project Management
• Fast Learner
• Business Development
• Management
• Cross-Functional Team Leadership
• Marketing
• Account Management
• Demand Forecasting
• Strategy
• Marketing Strategy
• Results Oriented
• Multi-Channel Marketing
• Training
• Telecommunications
• Leadership
• Product Management
• Customer Retention
• Sales Operations
• Crm
• Inventory Management
• Wireless
• Retail
• Product Marketing
• Competitive Analysis
• Forecasting
• Sales Management
• Team Leadership
• Inventory Control