Yang Ren
Cloud Support Engineer at AWS
- Role
- Cloud Support Engineer at Amazon Web Services (AWS)
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Yang Ren
Currently a Cloud Support Engineer II at Amazon, cross multiple profiles supporting cloud…
Experience
Cloud Support Engineer
Mar 2022 — Present · Seattle, WA, US
Supporting AWS infrastructure as Code profile, cross 3 profiles supporting RDS, CloudFront and Media Services, helping customer to resolve production-impacting issue across cloud architectures.• Subject Matter Expert candidate for AWS CloudFormation, working with customer on automating,scaling, and optimizing infrastructure though infrastructure as code.• Rated ‘Exceeds the High Bar’ on 2024 annual performance report.• Showed remarkable adaptability and learning agility, successfully supporting cross-profile serviceswhile maintaining 140% of engineer ticket resolve goals 2024 while maintaining 97% positive customerfeedback
Education
University of Washington
Bachelor's degree
Georgetown University McDonough School of Business
Master of Science - MS
2018 — 2020
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