Yaneli Galván

About Yaneli Galván

I’m a bilingual (English/Spanish) Business Analyst with 10+ years of experience driving digital transformation, process optimization, and enterprise system adoption across the manufacturing, financial, and construction industries. I specialize in bridging the gap between business and technology, ensuring cross-functional teams deliver scalable, user-centric solutions that enhance efficiency, adoption, and innovation.Understanding cultural context in business analysis is key to successful transformation. Beyond technology, it’s crucial to consider user behavior, market expectations, and regional influences to develop solutions that align with stakeholders and business goals. Proven Impact: Led initiatives that increased process efficiency by 30%+, reduced delivery times, and improved enterprise system adoption through Agile methodologies. Agile Leadership & Product Strategy: Experience as a Scrum Master, Product Owner, and Agile Business Analyst, applying product visioning, story mapping, WSJF prioritization, and backlog refinement to enhance collaboration and execution. Data-Driven Decision Making: Proficient in Power BI, SQL, and Excel to analyze trends, optimize workflows, and support strategic decision-making. Enterprise Systems & Digital Adoption: Supported the migration, implementation, and optimization of MS Dynamics CRM and Salesforce, improving usability and performance. Design Thinking & UX Research: Strong experience in user research and usability testing, ensuring business solutions align with end-user needs. Project & Portfolio Management: Skilled in PMI methodologies and PMO governance, leveraging collaboration tools to drive execution and performance. Remote Work & Global CollaborationI do believe that remote work is not just about flexibility—it’s a strategic advantage. Organizations embracing distributed teams gain access to global talent, boost innovation, and enhance efficiency. As highlighted in “Work Together Anywhere” by Lisette Sutherland, success in remote teams relies on trust, strong communication, and the right collaboration tools.I have firsthand experience implementing asynchronous workflows, Agile methodologies, and digital collaboration strategies to ensure remote teams stay aligned, engaged, and productive. By fostering a culture of transparency and adaptability, organizations can enhance efficiency, retention, and team performance.If you’re looking for a bilingual, results-driven professional who understands the intersection of business, technology, and cultural insights 🤝 Let’s Connect!

Experience

1. Senior Technical Business Analyst

   Rockwell Automation

   Mar 2022 — Present

   Responsable de identificar, comprender y documentar el estado actual, las oportunidades de mejora y el estado futuro en todos los departamentos y/o funciones comerciales.• Responsable de obtener, analizar, representar y validar necesidades comerciales complejas para crear requisitos a fin de lograr los objetivos comerciales del área de marketing de ventas globales a nivel global en toda la organización a través de MS Dynamics CRM y su integración con otros sistemas.• Apoyar al Product Owner en el desarrollo de historias de usuario y su priorización, utilizando técnicas Agile de Business Analyst como Story Mapping, prototipos, flujos de procesos, reglas de negocio y gestión del Product Backlog en JIRA.• Priorice la acumulación de requisitos con técnicas como corte, historias de usuarios y valor empresarial.• Colaboración cercana con el equipo scrum para el refinamiento, definición de ready y planificación de historias y sprints, junto con el Product Owner.• Realizar pruebas unitarias y de usuario (E2E) de historias de usuario (definición de hecho).• Responsable de planificar, priorizar y coordinar los esfuerzos futuros para cumplir con los objetivos comerciales. Los esfuerzos pueden incluir apoyo, mejoras y proyectos pequeños o grandes.• Responsable de liderar, entrenar y asesorar a otros miembros del personal para garantizar entregas de calidad.• Responsable de proporcionar información y análisis para el negocio, incluidos informes ad-hoc y medidas y métricas para respaldar el proceso de toma de decisiones comerciales.

Education

• Universidad del Valle de México

  Maestro en Gestión de Tecnologías de Información, Information Technology

  2010 — 2013

• Instituto Politécnico Nacional

  Ing. en Computación, Computer and Information Sciences and Support Services

  2001 — 2005

• Universidad del Valle de México

  Master's degree, Management in IT project management